Follow order location in link. You will need to use tracking number provided in “Orders” section.

When order shows “Waiting at handing location” status – You may arrive to receive the parcel, even if there was no notification from the post office.

Upon reception please, inspect outer condition of parcel. Do not accept if damaged, or ask the post office personnel to open it. Also, we recommend to check the parcel weight – it should match the declared weight.

Upon choosing the shipping method the system automatically informs You approximate time for delivery, based on data provided by Mongolian Pos on average delivery duration data. Our online store cannot bear any legal responsibility for truthfulness of that information. With perfect understanding of the wish to receive desired yarn quickly, the best we can and always do, is to join your order and hand it over to delivery services in shortest amount of time. We schedule 2 days on it. In reality, orders are sent same day of order submission (when orders submitted before noon), or next day (Note: except Sundays).